(HT-110-3:2011)
Prepare and provide skilled training opportunities to PT3 / SPM / SPMV leavers in general Hospitality and in particular Guest Service Operations Program to meet industry demand in accordance to The Department of Skilled Development and The Ministry of Human Resources requirements.
Guest Service Operations Program is based on the National Occupational Skills Standards developed by The Department of Skilled Development.
Training duration:
– 12 months (Sijil Kemahiran Malaysia Level 3)
EN 
BM 
zh-hans 